Department: Managed Services
Reports to: Professional Services Manager
Department: Managed Services
Reports to: Professional Services Manager
Summary
Implement, install, and maintain under close supervision fiber optic cross connects, patch cables and any related infrastructure in accordance with established customer procedures and policies. To ensure proper care, installation, and documentation of all fiber optic cabling within the data center environment. Adhere to DCS standards for customer facility installs. This position reports to the Professional Services Manager.
Essential Duties and Responsibilities
- Coordinates all installation activities with the senior facilities technician.
- Performs corrective actions as directed to resolve problems affecting the fiber related infrastructure.
- Install record and document fiber installations as required.
- Produce and affix labels appropriate for the cable/installation in accordance with diagrams, schematics and or drawings.
- Provide fiber testing per TIA 568-C and DCS’ Fiber Optic Testing Procedures.
- Perform quality control inspections on the DCS fiber network components received for stocking.
- Install and test fiber optic cabling, cross connects and associated patch panels under close supervision.
- Conducts inventory of fiber optic cabling, infrastructure, and installation materials.
- Maintains associated tools and test equipment and records calibration logs.
- Serves as on call escalation for emergency issues and technical support as needed.
- Conducts cable mining activities with assigned areas as directed.
- Maintains cable identification label database.
- Maintains working space in a professional manner.
- Maintains familiarity and enforces all workplace safety requirements.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative, but not exclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be taken to enable individuals with disabilities to perform the essential functions.
- Must be able to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk and hear.
- The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl.
- The employee must regularly lift and/or move up to 40 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- Travel to remote data centers required.
- Must be willing to work rotating hours as needed and may be assigned to various shifts.
- Understanding of fiber optic installation techniques.
- Ability to interface with and take direction from onsite customer representatives
Education and Experience
A minimum High School Diploma or equivalent is required. A minimum of (18) eighteen months of related experience and/or training preferred. Experience within a data center is a must.
Other Skills and Abilities
- Ability to use various computer office software.
- Must possess the ability to read, understand and speak fluent English and comprehend manufacture’s manuals for use and operations of electronic equipment, software, and products.
- Operates highly specialized test equipment.
- Ability to effectively present information and respond to questions from managers, clients, and customers.
Working Conditions
Working conditions are normal for a data center environment. Work may require occasional weekend and/or evening work.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Vision
To be the global leader in critical infrastructure solutions for data centers.
Mission
To serve as the Trusted advisor in critical infrastructure solutions, leveraging our technical expertise, services, and products to consistently exceed our client expectations.
Purpose
To establish a sustainable brand that enriches the lives of our coworkers, clients, and the community.
HOW TO SUBMIT YOUR APPLICATION
Please send your application to us via email. Your application must include: First name, Last name, Email address, Phone number, and CV. By submitting your application, you consent to allow Hexatronic Group to store and process the personal information submitted to process your application.
We look forward to your application!
